General Terms:
1) No one under the age of 18, including children in strollers accompanying their parents, will be admitted. No refunds will be provided to underage registrants.

2) Passes must be used by the registered attendee only and must not be shared by multiple persons. Additionally, passes cannot be resold or transferred in any matter without incurring a $50 .00 name-transfer fee. If such acts are discovered during the convention, violators' badges will be confiscated and they will be ejected from the convention. If discovered post-convention, violators will be sent an invoice for the onsite registration pricing and asked to pay to avoid prosecution for theft of service.

Changes and Cancellations:
Changes to registrations will result in a $25.00 service charge up until one week prior to convention start day, onsite changes will be $50.

DEMA Convention Refund and Cancellation Policy:
All cancellations and requests for refunds MUST be submitted in writing by the deadline(s) listed within this policy. Telephone, fax and e-mail requests WILL NOT be honored. Letters should be received or postmarked by no later than 60 days prior to the first day of the convention to receive a full refund of the registration fee (minus an administrative fee of $25.00).

Send letters to:
Domestic Estate Management Association
Attention: Michael Wright
7552 Municipal Drive
Orlando, FL 32819

Request for refunds received after the deadline will not be considered. Refunds will be sent within four to six weeks after the convention has concluded. In the event of a cancellation due to an Act of God (hurricane, earthquake, flood, etc.) no refunds will be issued. Registrations will be honored for the re-scheduled dates of the convention.

Photography, Recording & Video Taping:
Sessions may be photographed, recorded and/or video taped by DEMA. By your attendance, you give permission to be photographed, recorded or videotaped and agree to the public display and/or sale of the photographs, recordings and/or videotapes. All flash photography, recording or videotaping of any convention sessions is STRICTLY PROHIBITED by Attendees. However, you are able to take non-flash pictures during the convention.

Signage and Distribution of Materials:
Attendees may not place signage or distribute advertisements and/or promotional material of any kind anywhere in the convention facilities during the entire length of the convention. Failure to abide by these conditions may result, at the discretion of DEMA, in the eviction of persons involved without compensation to the attendee, and the attendee may forfeit the right to attend a future DEMA event.